Privacy Policy

GIS Navigator (“we”, “our”, “us”) is a trading name of Brag Bird Ltd, a company registered in England and Wales (Company Number 13576799).
Registered office: 238 Errwood Road, Manchester, England, M19 1HX
Operational office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom
Email: info@gisnavigator.co.uk

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect limited personal data necessary to operate our website and provide our professional services. This includes:

  • Contact form details: your name, email address, phone number, company name, and any project information you voluntarily provide.

  • Website usage data: anonymous data collected through Google Analytics and Google Search Console, including information such as device type, browser, pages visited, time on site, and general location.

We do not collect payment details, financial data, or sensitive personal information.

2. How We Use Your Information

We use the data we collect to:

  • Respond to enquiries or quote requests submitted through our website.

  • Maintain accurate business communication records.

  • Monitor and improve the performance and usability of our website.

  • Analyse visitor behaviour and interest using anonymised analytics data.

3. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Legitimate interest – to respond to enquiries, maintain business relationships, and improve our website.

  • Contract – to prepare or perform a service agreement with you.

  • Consent – where you voluntarily submit your information through our online forms.

4. How We Store and Protect Your Data

Your personal data is stored securely using:

  • Our hosting provider (Hostinger) for website hosting and contact form data.

  • Internal secure email systems and business records.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
We never sell, rent, or trade personal information with any third parties.

5. Cookies and Analytics

Our website uses Google Analytics and Google Search Console cookies to gather anonymous, aggregated information about how visitors use our website.
This helps us understand which pages are most useful and how to improve the user experience.

You can manage or disable cookies through your web browser settings at any time.
For more information about how Google uses your data, please visit Google’s Privacy Policy.

6. Data Retention

We retain personal information only for as long as necessary to respond to your enquiry or maintain a business relationship.
Analytics data may be stored for up to 26 months in accordance with Google’s standard retention policy.

7. Sharing Your Information

We may share limited information with trusted third-party providers who support our website operations, such as:

  • Website hosting provider: Hostinger

  • Analytics services: Google Analytics and Google Search Console

All third-party service providers are required to process data securely and in compliance with UK GDPR.
Where data is transferred outside the United Kingdom or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office.

8. Your Data Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Object to or restrict how we process your data.

  • Withdraw your consent at any time (where applicable).

To exercise any of these rights, please contact us at info@gisnavigator.co.uk.
We aim to respond to all valid requests within 30 days.

9. Links to Other Websites

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes.
The most recent version will always be published on this page with an updated date at the top.

Brag Bird Ltd (trading as GIS Navigator)
Operational office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom
Registered office: 238 Errwood Road, Manchester, England, M19 1HX
Email: info@gisnavigator.co.uk